"The CTA class was very fun, interactive, well-paced and well-organized. It helped in expanding my knowledge of all of Dutchess County and my confidence in making recommendations to guests and visitors. I would definitely recommend this program to anyone in hospitality or who works with the public."
"I found the program to be very informative, and it provided me with so many tips to help make the visitor experience memorable."
"Very informative! It's not just facts! The CTA Program teaches tools and give resources.The class was interactive, engaging and broken up into sections including breaks. I'm very satisfied."
"I thought the class and activities were really good. Everyone was friendly and inviting, and I enjoyed the conversation. I think more people in the hospitality industry should take this course. It would drastically improve experiences."
“The class was informative and engaging, and I think it has value for all front-line hospitality workers.”
"I highly recommend this training. I learned so much about Dutchess County! This class will assist me as the point of contact for our community [by teaching] going above and beyond to help within the community and sharing local information, as well as listening and asking questions as much as possible."
“It was a great class, and it certainly exceeded my expectations! It was very interesting and educational, and I learned things I never knew before. I enjoyed how engaging and interactive it was, and I'm happy to have had the chance to connect with new people from all over the area who are as passionate about the Hudson Valley and Dutchess County as I am! I enjoyed hearing everyone share their thoughts and experiences, and I wrote down several places they shared! I would recommend this class to anyone who is passionate about the Hudson Valley and is public-facing.”
“Becoming a Certified Tourism Ambassador for Dutchess County not only gives me the resources and knowledge to promote our amazing county but also inspires me to discover even more of what Dutchess County has to offer. I often talk about how great our county is, so I'm thrilled to have an official certification to stand behind when I excite people to come and visit. Many thanks to Melaine and her team for facilitating such a fantastic program for what I believe to be one of the most dynamic and inviting counties of New York State.”
"This is a fabulous certification for those looking to stand out in the hospitality industry. I recommend it to all of my hospitality clients!"
“The CTA program is a very dense and informative program that really provides you and your team with information about Dutchess County that empowers individuals to share the rich history with visitors to the region. I highly recommend every hospitality professional to make this program part of their onboarding process.”
